I am an artist. I have few other practical skills, and printing, customer service, billing, etc. are among the things I am not/would not be good at. All my products, therefore, are printed to-order by so-called Print-On-Demand businesses. I work with Galloree for all clothing as well as mugs, wall decals, and canvas prints. I use Zazzle for pinback buttons, clock designs, and maybe some others here and there. I self-published a book using CreateSpace, a Print-On-Demand self-publishing company owned by Amazon.com.
When you purchase a product from me, the respective company will print that product just for you. They will process finances and shipping, and they will handle most customer service. I do very little of this. This is good for me because I can focus all my effort on making art and painstakingly posting products on those websites, and it's good for you because they will be more reliable than I would be, plus you don't have to trust this random stranger with your credit card. These businesses, in turn, recieve a very large cut of the sales.
I would love to hear from you about my art and products, including if you are having persistent trouble (or success) with one of the print-on-demand companies I contract with. Please know, however, that if you email me demanding a refund, you will not get one from me; you can contact the company that printed your product instead. In my experience they are professional, cooperative, and friendly. Zazzle is quite flexible about returns, with a satisfaction guarantee. Galloree is not so flexible because they are a very small company, but they can help you with any major production defects.
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